Reviews
State Farm® Agent Andrea Magers
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Mary Jo Duvall
October 27, 2026
"Great customer service! Very professional and at the same time friendly"
Pete Mahaffey
October 21, 2026
"Andrea has been my insurance agent for almost 30 years. I’ve received excellent service and can’t say enough good things."
Connie Gruentzel
October 12, 2026
"Andrea and her team are Amazing!!! My husband decided to surprise me with a new car and Katie from the office was able to add the vehicle to our policy without me knowing. I had no clue what was going on."
We responded:
"Thank you for the amazing review, Connie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Crystal Liles
October 1, 2026
"Been with this office since I was 15 and 9 months when I first started driving much love and keep up the great work"
We responded:
"Thank you for the amazing review, Crystal! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. As a third generation State Farm agent nothing brings me more joy that lifelong customers!"
Stephanie Steph
September 30, 2026
"I’ve had Statefarm for years and forever to go. Every time I call the office Katie is on top of my concerns. Never had a problem with Andrea’s Magers office. Thank you"
We responded:
"Thank you for the 4-star rating! We’re so glad you had a positive experience with our insurance team. If you have any suggestions, we’d love to hear how we can continue improving for you and the Randallstown community. "
Kandi Shahid
September 29, 2026
"Andrea has been my agent for more than a decade, and she and her staff are AWESOME!! They are professional, friendly, and offer fast, efficient service. Andrea and Katie offer above and beyond service and they are very thorough."
We responded:
"thank you so much! we love having you as a customer :)"
Billy Moxley
September 24, 2026
"Fantastic service splendid work wouldnt wanna work with anyone else"
We responded:
"Thank you so much for the wonderful review! We truly appreciate your kind words and your trust in our team. It’s always a pleasure working with you, and we’re grateful to be here whenever you need us!"
Donald Bogert
September 14, 2026
"Andrea and her office especially Katie, are the best State Farm agents providing not only great assistance with getting the right insurance policy, but their mindset to customer service always leads to my complete satisfaction. Whenever I have a question or need additional clarification and professional review they go above and beyond the calling. There has even been times where I was wrong and Andrea’s team took full responsibility in dealing with corporate and the underwriter’s to ensure the issue was resolved and handled while still giving me multiple options. This team will be my agents for life and I would never seek the advice of any other insurance company. I get numerous emails and regular mail from every insurance company monthly telling me I can save money if I switch, yet every time the other insurance companies quote me they can’t beat State Farm. I want to give a big shout out, thank you, and Kudos to Andrea, Katie, and the State Farm team."
We responded:
"Thank you so much for taking the time to share such a thoughtful review! Your kind words truly mean a lot to Katie, me, and our entire team. We’re grateful for the trust you’ve placed in us and appreciate the opportunity to be there for you whenever questions or concerns come up.
Our goal has always been to make sure you feel informed, supported, and confident in your coverage, and it means so much to know that our commitment to service has made a difference. We especially appreciate your loyalty and the confidence you continue to place in our office.
Thank you again for the wonderful shout-out and for allowing us to be your State Farm team. We look forward to taking care of you for many years to come!"
Spurge Carter
August 31, 2026
"Katie’s blows customer service out the park because it’s so hard to fine now days"
We responded:
"Thank you so much for the kind words! We couldn’t agree more—Katie truly cares about providing exceptional service and making sure our customers feel taken care of. We’re lucky to have her on our team, and we really appreciate you taking the time to recognize her!"
Mikell Smith
August 24, 2026
"To be honest, I’ve been with Andreas’ office for years now, and it’s all thanks to KATIE! She’s been the reason I’ve stayed through the ups and downs. She’s an all-around great person, and her professionalism is TOP TIER!
I absolutely love working with this office, and as long as Katie is my representative, I’ll remain a loyal customer. It’s that good—I’ve even turned down lower rates from other companies because of the service I receive here.
Katie is incredibly attentive, reliable, and responsive. She truly cares about her customers and always wants what’s best for you as a State Farm customer. I couldn’t recommend her and this office more!"
We responded:
"Wow—thank you so much for such an incredible review! Your loyalty to our office over the years means more to us than you know. Katie truly is an amazing part of our team, and we love seeing her dedication, professionalism, and genuine care for our customers recognized.
We’re incredibly grateful that you continue to trust Katie and our office with your insurance needs. Relationships like this are exactly why we love what we do. Thank you for being such a loyal customer and for taking the time to give Katie this well-deserved shout-out. We’re lucky to have her—and lucky to have you as part of our State Farm family!"
Presley Brooks
August 19, 2026
"Katie was amazing! She was understanding got what I needed the same day! If I could give 100 stars I would. I’m excited to joint the State Farm team"
We responded:
"Thank you so much for the amazing review! We’ll gladly take all 100 stars! 😊 We’re so happy Katie was able to understand exactly what you needed and get everything taken care of the same day. We’re excited to welcome you to our State Farm family and look forward to being here for you whenever you need us!"
Godsgift Nwoke-Ben
August 18, 2026
"She’s honestly great at what she does."
We responded:
"Thank you so much! We couldn’t agree more. Katie truly cares about our customers and takes pride in what she does. We appreciate you taking the time to recognize her and share your experience with our office!"
Ngozi Abeson
July 24, 2026
"Very efficient and nice"
We responded:
"Thank you for your thoughtful 4-star review, Ngozi! We’re really glad you had a positive experience, and we’d love to hear any ideas you have on how we can make it even better. "
Famil Ily
July 17, 2026
"Ms Katie was very helpful in my time of need. Thank you"
We responded:
"Thank you for the 5-star review of Andrea Magers’s team - we really appreciate your kind words! "
tania masood
July 9, 2026
"I had a great experience getting my insurance. The process was smooth, and I received an excellent quote with the coverage I was looking for. Katie guided me through every step, explained everything clearly, and made sure I got the best option for my needs. She was knowledgeable, patient, and very helpful. I highly recommend working with her:)"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Katie made the process smooth and easy while helping you find the coverage that fit your needs. She takes great pride in making sure our customers understand their options and feel confident in their decisions. We truly appreciate your recommendation and are so happy to have you as part of our State Farm family! 😊"
Allsaints Macauley
July 3, 2026
"I am comfortable working with Andrea Magers."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Dorisell Thomas
July 2, 2026
"Andrea and her staff especially Katie are great. However after 49 years plus with State Farm, I could no longer afford the auto coverage increase due to occurrences which I did not agree with. I have appealed the decision but have not received a response."
We responded:
"Thank you for your kind words about our office and especially Katie. We truly appreciate the trust and loyalty you’ve shown us for more than 49 years! We understand how frustrating this situation was, and we’re so glad our team was able to work with you, resolve the issue, and keep your policy in force. Taking care of our customers and helping navigate challenging situations is incredibly important to us. Thank you for giving us the opportunity to make things right and continue serving you!"
Antonio Hatcher
June 22, 2026
"Amazing customer service. Catie was extremely helpful when she was assisting me transfer my insurance across states she was very kind and respectful and pleasant. I would 100% do business with them again."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Katie was extremely helpful with transferring your insurance across states and that you felt supported throughout the process. At Andrea Magers State Farm, we truly appreciate your trust and look forward to assisting you again in the future."
Kristle Flanagan
June 17, 2026
"Katie has been a huge help with getting our policy taken care of! She has no problem, answering any questions no matter how big or small! She is prompt with her communication and remembers even the smallest details. She is refreshingly personable and always goes the extra mile!"
We responded:
"Kristle, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Andrea Magers’s Team! The office could not run the way it does without Katie and we are forever grateful for her and the care she shows our customers!"
Umair Ahmed
June 15, 2026
"I am customer with the State Farm like five years ago and Miss Andrea she’s very nice lady when I call to her so she’s a respond quick back and she’s very helpful"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Kenneth Osborne
May 28, 2026
"I have been with Andrea Magers and Company for a long period of time. They have been very responsive on getting back to me. They are very helpful and caring about their client's."
We responded:
"Dear Kenneth, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
Sherri Smith
May 18, 2026
"I'm very disappointed in cost for auto insurance. I am paying almost $2000.00 yearly for my 2024 QX80 Infinity Select for full coverage. No accidents, nor tickets, and I also have homeowners insurance with them. I am definitely shopping, in spite of being with State Farm for over 45 years."
We responded:
"hi Sherri, I'm sorry you feel this way. I reviewed your account and the last three renewals you have had decreases! Please feel free to call us to discuss any other specifics, 410-465-4253. thank you!"
Jane Klinedinst
May 1, 2026
"Always very helpful & quick"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Emily M
April 29, 2026
"I had a great experience with Katie! She was professional, kind, and made everything easy to understand! I really appreciated how she took the time to answer all of my questions!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Randallstown to know you had such a great experience with us. "
Teresa Brown
April 29, 2026
"I currently have car insurance with this company and it has been a pleasure working with them. They have always been there for me when I needed them. I have recommended them to my family and friends."